If you would like to make a return or exchange of your purchase please email us at Query@WendolynHammer.com Directions on how to proceed with your exchange/refund will follow.
Returns are accepted within 14 days of receipt in original condition. All custom and sale items are final sale. Once your return has been approved your account will be credited in full less the original shipping fees and applicable credit card fees. If we feel for any reason that the request is not reasonable ~ if the item is damaged or has been used improperly ~ we will not accept the return.
Any information we collect from you is for the sole purpose of processing your order and will not be sold, exchanged or otherwise disclosed. We employ industry accepted standards in protecting your personal information.
Domestic shipping ~ We use the United Stated Post Office and provide a tracking number as soon your order is processed. Orders are normally fulfilled within 3 business days and shipped Priority Mail arriving to their destination in 2-5 business days.
International shipping ~ You are responsible for import taxes or other customs fees for your package. Every country has its own shipping rules and regulations that may restrict certain items. If you decide to refuse any shipments we will not grant a refund of any kind.